New VoIP Cloud Computing System for City of Richland Hills
The City of Richland Hills, Texas needed to replace their old phones with a more secure network system. After talking with BrevAll Technologies, they decided to go with a new VoIP Cloud Computing System. They didn’t have to look far; BrevAll, just a couple miles away in North Richland Hills, had just what the City needed.
VoIP Cloud Computing System Testimonial:
VoIP Cloud Computing System Testimonial:The process with BrevAll is efficient, from first introductions to final setup it only took a couple of months, said Karen Evans with the City of Richland Hills. It took a week to get all of the desktop IP phones fully loaded, and where they needed to be, the BrevAll team was all hands on deck; everyone was here.
The City needed 75 Yealink phones in seven different facilities, all connected to the Cloud PBX and eliminating the on-premises hybrid IP PBX. The team could reuse the existing cabling, reducing the install time and overall budget.
“The big challenge was to keep them up and functioning as a city while installing the new phones,” said Mike Chenault, senior technician with BrevAll. “Next was converting all the fax lines over to Spectrum analog lines and reconnecting them to all the buildings.”
The BrevAll team got it done. They also worked with the Richland Hills police department relocating their phones to maintain service while their facility was under renovations.
Similarly, the Richland Hills fire station phones had to be relocated as they moved into a new facility.
“Keeping our Richland Hills police, fire, city hall, and the rest of their departments fully functional was critical to the success of the installation,” said Paul Enloe, CEO of BrevAll. “Work phones today are not your mom and dads rotary phone of old, they are connected to the internet and require security measures equal to any other computing system.”
The BrevAll Way:
“We take a thoughtful look at what our clients’ technology needs are, and then we build what they need to achieve their goals. Once the solution is in place, we don’t just go away: we ensure each technology endpoint, each element continues to perform as designed”
BrevAll prides itself on outstanding customer service as Evans shared with us.
“I know that if I email them, I’m going to get a response from somebody,” added Evans. It’s going to be Mike or Sonny, but somebody is always going to respond to me. They’re here if they need to be here. It’s the greatest thing.”
