Best Practices for Protection from Robocalls
BrevAll recommends these basic actions for all SMBs to implement immediately to protect their organizations:
- Employees should recognize inbound calls using Caller ID and
ignore calls from suspicious sources.
- Update your company policy to prohibit returning any suspicious calls. Educate all
employees of the threat and consequences.
- Remind employees they should never disclose sensitive information such as credit card
numbers or other customer data over the phone, unless they have positively verified the identity of the caller.
- If a business owner wants to take extra precautions, they can automatically block all
international calls to eliminate threats coming in from outside the US.
Read more on Robocall Scams here.